Delivery & collections

Delivery & collections

  • We aim quick dispatch  to satisfy our customers. 
  • Goods are usually sent by Royal Mail Second Class delivery unless you select otherwise. We may use a similar service from a different courier, if we find that is more suitable for the package. 
  • If you need the items to be delivered quickly, or need the items for a specific day; you need you inform us in advance. We will recommend you the appropriate delivery service. You can request to have goods sent by special delivery or Recorded Delivery, so a guaranteed delivery date or /and a tracking reference will be available;  a claim can be made in the event of the item being lost. 
  • Once posted goods are in the hands Of Royal Mail. We are not able to return it. We are not liable for late deliveries.
  • Royal Mail 2nd class post is not a guaranteed delivery service. It generally takes about 3 working days to deliver a 2nd class post that imitate on the estimated delivery time on eBay. Please remember estimated delivery time doesn’t guarantee the parcel will definitely be delivered within that period. Though royal mail deliver parcels within estimated time in most cases, it can be delayed sometimes; we will not be held responsible for late delivery.
  • Buyer must make every effort to receive the delivery of the consignment.  If Royal Mail / Courier return packages to us as undeliverable / not collected,  they will make a charge. If this happens it will be necessary for us to charge the buyer to cover additional charge and postage to resent the item; or deduct the return charge & primary postage if buyer request for a refund.
  • If item has not been received within 10 working days please contact us.

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